Return & Exchange Policy
At Hiba Bag, we aim to provide the best shopping experience for our customers.
✅ Returns & Exchanges
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You can exchange or return your order within 7 days of receiving it.
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Items must be unused, undamaged, and in original packaging with tags.
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Only manufacturing defects or wrong/damaged items delivered are eligible for a return/exchange.
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For change of mind (design/color), only exchange is allowed.
❌ Non-Returnable Items
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Items that are used, damaged, or without original packaging.
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Sale/discounted items are not eligible for return or exchange.
🚚 Process
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Contact our Customer Support within 7 days.
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Share your Order Number & Reason for return/exchange.
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Our team will guide you for pickup or drop-off.
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Once verified, your exchange will be processed.
📩 Contact Us
For Return & Exchange requests, please reach us at:
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